This will allow you to continue to use any devices that are connected to the home jackpoints such as extra phones monitored alarms, faxes, and set top boxes.
Ideally these should go in a central room close to a powerpoint, in a central location for good WiFi coverage and close to a jackpoint if you wish to continue to use your premise wiring for fibre landline. Spark terms and charges will apply. With Flexible Broadband, you pay less when you use less. Ok, that’s a bit cheesy, but you get the point!
What’s more is that Spark internet offers unlimited plans for fibre, ADSL and VDSL connections!
Note that you cannot search with a level number (for an apartment.) Addresses in Whangarei, Hamilton, Whanganui, New Plymouth, Tokoroa, Hawera, Cambridge, Te Awamutu, Tauranga and Christchurch will have a Fibre service with the ability to deliver speeds up to 30Mbps downstream and 10Mbps upstream. It’s New Zealand’s first ever internet plan that automatically moves between three price tiers.
To help you figure out which broadband data plan is best for you, below is a guide of the data plans Spark offers.A limited data plan means you have a monthly data limit but if you exceed the limit you will be charged for the extra data you use (see If you have a small household with only one or two people online and mainly use the web to check and reply to emails and stay in touch on social media, then 60GB might be a good place to start.For a household with three or more users who are all online using different devices to occasionally stream movies, TV and music, as well as surfing the internet, then 120GB could be a good fit.An unlimited data plan is the all-you-can-eat option for a busy household who do a lot of downloading and streaming online. Contact your provider to upgrade before proceeding.If your alarm is monitored using your copper landline, it isn't compatible with Wireless Broadband and Landline. Offer applies to new broadband customers signing up to any Naked or Landline 12 month:The $300 Account Credit will be applied to your account on the date your broadband is connected and applied to any charges incurred on that accountIf you leave Spark before the end of your contract, an early exit fee of $199 will apply.
Your old contract will stop.You won't be charged an early termination fee to upgrade or renew.
This means the cable will be surface mounted, or a trench will need to be dug to install the ducting. A moving house fee may apply.Note, the early termination fee only applies if you leave Spark broadband or move to an open term plan. More details can be found on If you leave Spark before the end of your contract, an early exit fee of $199 will apply. This means you can have both the scope planning meeting and installation in one appointment.The home owner or decision maker needs to be at the premises for either:Please note unexpected events may result in the appointment being extended.
There are a number of factors involved such as the condition of the copper cables and the distance from the nearest cabinet. This should be plenty for the basics like emailing, surfing the net and checking social networks.It's a lot faster than ADSL. In optimal conditions - such as those we recommend below*, most customers should see between 700Mbps-900Mbps on a speed test, although some connections may achieve even better than this. a right of way, apartment or flats) you will need written consent from the owner and/or neighbours before installation begins. The fee is $149 for Unplan Fibre (non-Netflix) plans and $199 for all other plans.If you move house no early termination fee applies, provided you connect Spark broadband at your new house. Get non-stop Netflix when you join an eligible Spark broadband or mobile plan. *** 5G Discover uses Spark's new 5G network where available.† If you have Unplan Wireless Broadband and your data usage exceeds 350GB in a month or 300GB a month for three consecutive months, Spark may change you (at Spark’s discretion) to Fibre or a new plan.†† For Unplan Metro and 5G Discover plans, if your data usage exceeds 600GB in a month we may change you (at our discretion) to Fibre or a new plan.
Unplan Metro plans are available at eligible addresses only.
So there is a little more involved but actually, it’s pretty straight forward.When we connect you to Fibre we will disconnect your copper phone line (if you have one) and replace it with a Fibre-based phone service (or no phone service if you go Naked).This may affect the functionality of services such as medical and monitored alarms, faxes or set top boxes that use the existing copper phone connection to communicate.Please make sure any equipment is compatible with a Fibre Landline by contacting the manufacturer or arranging for a test call at the point of installation.Your Ultra Fast Fibre service requires mains power to operate. The offer does not include or apply to any Accessories, Boosts, Data charges, Delivery costs, Wireless Broadband additional data charges, or any other calling plans, or services, all of which will be charged at full price, including during the first 6 months.This offer may not be combined with any other new customer joining credit.
You will not have to pay an early termination fee under this contract.Please be aware you need to let us know 30 days in advance if you wish to cancel this service (these services). You can now use your home phone anywhere in your home, as the old copper connection (and your jack points) are no longer used. So ideally, the jack point and modem should be installed where you'll make most use of the internet; for example, next to a centrally located TV for game consoles or in an office for desktop computers.Sign up with Spark for 12 months and the modem is free!Once VDSL has been installed, a technician will fine-tune the new service. Broadband not available everywhere and speeds vary.
If you're already a Spark customer and you haven't already provided your account number, you can help out by having it handy when we call.
It’s ready to go when you are.You’re eligible for Fibre in a Day.
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