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Account Security; Securing Your Account.
Just sign in to My3 and check for an upgrade.Great! Then you can change international settings, such as choosing where you’ll be able to use data, or simply check what the charges in your destination country will be.If you’re wondering when you can get your hands on a new phone or change your price plan you can check that too, as My3 allows you to see when you’re due an upgrade. It also offers help and support for other problems, such as unlocking a device and roaming, but if you can’t find an option or answer from it you can always head to the full knowledge base If you’d rather speak to someone you can dial 333 from your Three handset or 0333 338 1001 from any other phone.Logging into My3 should be as simple as entering your mobile number and password, so if your password isn’t being accepted double check that you’ve entered it right, complete with correct upper or lower case letters.If you can’t see the login section of the website this could be solved by accessing the site in a private window, which is opened with Ctrl+Shift+N in Google Chrome, or Ctrl+Shift+P in recent versions of Firefox and Internet Explorer.Or you can just use the app, as once you’ve set it up you’ll automatically be logged in each time you launch it.If you’re still having issues full troubleshooting tips can be found If you’re trying to access My3 for the first time from a MiFi device you’ll need to connect your computer to the MiFi’s network, then head to http://3.home in your browser and click ‘Go to inbox’ to get your password.If using a dongle, you’ll first need to plug it into your computer, then when it says ‘Ready to connect’ click ‘Connect’, followed by ‘Texts’ to get your password. Three uses information we have relating to you to verify your identity when you contact us through our care channels. Loading.. They could then be able to change the details on your account, or take over your phone number.If a fraudster gains control of your phone number they are able to contact individuals at your cost. If you use services with any providers such as banks who send two-factor authentication codes by sms, fraudsters may be able to intercept these messages, resulting in financial and other loss.Three has measures in place to prevent this kind of fraud, however if fraudsters have enough information about you, it may not be possible for us to know when you are being impersonated for fraud purposes.We recommend that you follow these simple steps to help stay secure:Three Ireland (Hutchison) Limited. Select ‘Free Wi-Fi on London Underground’ and follow the instructions.It can take up to 48 hours for your account to be activated, but once it is just head to any participating station, turn on Wi-Fi, connect to Virgin Media WiFi, open your browser, select ‘Three’ from the ‘other providers’ dropdown and login using your mobile number and the password you’ll have chosen when setting up the service.Then you’ll be able to enjoy free Wi-Fi at almost every London Underground station.My3 lets you manage any Pay Monthly or Pay As You Go SIM card, handset, tablet, dongle or mobile broadband device, so whatever device or service you have you can fully take control of it from My3 – as long as it’s on Three.The Three app gives you access to more or less all of your My3 account services on the move, wherever you are.
Try again in the latest version of Chrome, Safari, Edge, or Firefox. Advanced Plan. Welcome to Three Bill Pay. Take 2 minutes to check your security status and get personalized tips to strengthen the security of your Google Account. My 3 account gives you all the convenience and control of your account you could ever need - both here and on your handset. Your account is still open and active, and you can still … Advanced SIM Only Plan. Whether you’re on Pay As You Go or Pay Monthly you can see your balance and allowances from My3, which shows what you’ve got left and when your allowances will reset.Checking your balance is made as fast as possible too, as you simply click ‘Check account balance’ underneath the ‘Account balance’ heading on the My3 home page.Not only does being able to do that make it easier to plan ahead, view (and add to) your add-ons, or top up, or top up with an add-on, using a card or voucher.You can also update your personal details, view or print your most recent bill or any others in the last twelve months, check any spends made outside your allowance, register a credit or debit card, set up a direct debit or pay your bill.In fact, you can do almost anything you might want to from your My3 account. Just enter your phone or device number My3 is designed to be as easy to access as possible, wherever you are and whatever device you’re using.If neither of those options are convenient then for most account queries you can always call on 333 from your Three phone or on 0333 338 1001 from any other handset. Your My3 account is your first port of call for any account updates or changes on Three, so it’s worth knowing the ins and outs of what you can do with it and how you can access it.
We use cookies (from us and carefully selected partners) on our site. If you request removal of all security info in your account, the info doesn’t actually change for 30 days. Other things you can do include setting up or changing spending controls if you don’t want to spend too much money or spend money outside your allowances, top up other accounts, turn off adult filter, change your marketing preferences, change your price plan (if eligible) and change your PIN or password.Going abroad? 3p a minute, 2p a text, 1p per MB. To keep you secure, you can only access your Three account in modern web browsers. Though if you’d prefer you can always log in to My3 through your phone’s browser anyway.My3 lets you deal with most account issues, and it’s clearly laid out, so things should be easy to find.
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